Service Manager

A powerful package for managing and controlling every aspect of service work, including planned preventative maintenance, reactive and call-out jobs and minor works.

 Manage all your contracts easily using a simple Outlook style interface, fully networkable for single level or multi-level staffing to suit the way your response team is structured. Locate and allocate work to your mobile engineers with  powerful GPS tracking for maximum efficiency. Flag up the most qualified engineers for each task, along with their location and status.  (Select tab above for more info)

The software is fully scalable, making it ideally suited to service operations of any size. Simple to use, yet extremely powerful, Service Manager puts you in control of your service workload and resources, using advanced technologies such as electronic on-screen mapping so you instantly see how to optimise your resources most effectively.

Meets all of your needs
Manage all of your service and maintenance obligations with ease, from simple warranty requirements to the most complex contracts, including multiple contracts and sites with individual clients

Strategic management
Track the costs and performance of each contract automatically, right down to individual site and even job level, so the ongoing profitability of each contract can be assessed at a glance.

Efficient contract management
Track Planned Preventative Maintenance (PPM) information and call out tasks at the same time, thus avoiding unnecessary site visits and ironing out peaks and troughs while ensuring Service Level Agreements are complied with.

Financial savings
Enjoy significant financial savings through improved efficiencies  – with even greater savings when linked to Enterprise Contract Costing and Enterprise Contractors’ Accounts.

Efficient workforce management
Track the servicing frequencies of each item of plant so you can devise the most cost-effective schedules and make the best use of your workforce.

Improved efficiency every day
Track servicing frequencies across all items of plant, across all contracts, including a list of required spares.

For more information - select the tabs above or speak to one of our helpful advisors today

CALL 0800 028 28 28